Below are Streamline Socials’ Terms & Conditions. Please take time to read through our Terms & Conditions thoroughly and ensure you understand them before you commence a project with us. By requesting designs and/or services from Streamline Socials you agree to our Terms & Conditions, and you are aware that you are entering a binding contract — payment is required.

The below conditions have been construed under Tennessee Law and apply to all individuals, businesses, or companies (Client/s) engaging the services of Streamline Socials, its contractors, subcontractors, and employees (the Company) unless otherwise agreed to in writing by both parties.

GENERAL CONDITIONS OF CONTRACT
1. These Terms & Conditions cover all Contracts entered by a Client with Streamline Socials for services relating to design, printing, copywriting, visual media, mixed media, web sites, brand identity, illustrations, images, and photography (Artwork)
2. These Terms & Conditions are only subject to change with notification by Streamline Socials to the client with a 30-day grace period before term application.
3. These Terms & Conditions apply to Streamline Socials and all its contractors and subsidiaries.

STANDARD BRIEF, VARIATIONS AND GUARANTEE
4. Streamline Socials and the Client will attend a Standard Brief at no charge to the Client. This can be held via phone, internet, or in person. ‘Standards’ will be constructed through the collection of logos and designs. This will assist in the evaluation and formulation of the Client’s business design requirements.
5. If no delivery date for final Artwork is decided upon and noted during the initial consultation, payment will be required at the time/s detailed in clause (11); the length of time between consultation and delivery of final Artwork will have no effect on the requirement to remit funds on invoicing.
6. Streamline Socials offers a set number of revisions to logo Artwork under the original Standards – discussed in initial consultation of the Standards.
1. Streamline Socials will charge an hourly fee for additional revisions of logo Artwork provided that the Client’s requests for revision conform to the agreed upon concept ‘Standards’ and are communicated within the agreed timeline (if provided).
7. Any additional work, revisions, or variations outside of the original Standards will be charged at the rate of $100 per hour, billed in 30-minute increments. All prices exclude Sales Tax. Additional expenses will be charged accordingly.

QUOTATIONS
8. Quotations are generated by Streamline Socials based on the original Standards and expected time investment. Quotations may be subject to change if additional work is required.
(a). All turnaround time quotations are estimates and are based on calendar working (business) days. No quoted printing, artwork or physical delivery dates are guaranteed and may vary.

PAYMENT
9. Streamline Socials requires a deposit of 50% of the total quoted price from the Client prior to starting work on their project or Artwork. An invoice will be generated and delivered to client via email and payment is expected. By relinquishing deposit funds to Streamline Socials, the Client is accepting the Terms & Conditions and entering a contract with Streamline Socials.
10. If a deposit is not requested, the Client is considered to accept the Terms & Conditions upon request of services/work from Streamline Socials.
11. Streamline Socials will invoice the Client for the remaining cost of the Artwork and associated services prior to the commencement of web site construction or social media campaign. Streamline Socials reserves the right to not proceed with these services until payment has been received in full from the Client.
12. Streamline Socials reserves the right to invoice prior to the time detailed in clause (11) if the Client has been uncontactable / unresponsive for more than 30 days – refer to Cancellation & Variation Policy – clause (19)
13. Streamline Socials reserves the right to invoice for work completed if the project exceeds 60 days.
14. Streamline Socials reserves the right to request a payment plan which may be accepted by Streamline Socials at its discretion. All payment plans must be agreed to both parties in writing.
15. All payments are to be made within 15 days of invoicing. The Client will incur all payment fees so that Streamline Socials receives the full stated quote.
16. Streamline Socials is entitled to charge the Client for any fees incurred relating to commencement of collection and recovery processes for accounts that remain unpaid in excess of 30 days.
17. Streamline Socials reserves the right to delete web sites with accounts more than 90 days delinquent.

CANCELLATION AND VARIATION POLICY
18. Streamline Socials reserves the right to charge additional costs if the Client requests amendments to the original Standards, the original project outcome is altered or further Artwork is requested – refer clause (5).
19. If the Client requests the cancellation of a Contract, Streamline Socials will determine the cost of artwork and services provided. The Client will be invoiced this amount minus any deposits paid on the project to date.
a. If the determined monies payable is less than the deposit paid, a refund will be issued by Streamline Socials to the Client for the difference.
20. Streamline Socials will declare a project completed if no response is received from Client within 30 days of providing a concept Artwork and this Artwork will be determined as the final accepted Artwork. Streamline Socials will then invoice the Client for final payment of total project and non-payment will result in collection processes. Legal action may also be taken by Streamline Socials to recover all monies owed.

APPROVING PROOFS / DESIGNS / PRINTING
21. The Client is held responsible for approving all Artwork proofs and ensuring accuracy and suitability. This includes, but is not limited to; design, spelling, grammar, illustrations, images and quantity. It is the responsibility of the Client to request another copy if the proof is difficult to read or changes are required.
a. The Client’s final accepted proof is the Artwork that will be submitted for prints and/or web construction. There will be no reprints or revisionary web development at our expense. Printout of Client proof is supplied at intended final print size (100%) to assist in confirming colors, design, bleed, size, and type.

SUBMISSION OF CILENT WORK
22. It is the Client’s responsibility to ensure that any Artwork, images, files, and text submitted does not violate United States copyright laws. Streamline Socials and its contractors assumes all written and visual content adheres to copyright laws and all correct permissions have been sought and/or royalties paid for use.

COPYRIGHT
23. Ownership of copyright over all concepts and draft Artwork remains with Streamline Socials. This includes, but is not limited to; logos, symbols, compositions and copy. Unlawful use of these Artworks by the Client is strictly prohibited. The use of Artwork prior to payment is illegal. This means Streamline Socials will not relinquish RAW image files, RAW video files, or native artwork drawings or files unless agreed upon separately.
For more information visit www.copyright.com
24. Artwork designed will remain the property of Streamline Socials until account is paid in full.
25. Upon full payment of account, copyright ownership will be transferred to the Client. Streamline Socials and their designers retain exclusive rights to utilize Artwork and all design elements for portfolio & commercial self-promotion indefinitely.

PRINTING
26. Printing will not commence until full payment for Artwork and print services is received. The current turnaround time for printing is 5-10 working days dependent on the product type. This period commences at date of Client approval of Artwork proof and payment.
(a) All turnaround time quotations are estimates and are based on calendar working (business) days. No quoted printing, artwork or delivery dates are guaranteed and may vary.
27. With all printing there may be some color variations from electronic visual representations of Artwork and previous orders to the final printed Artworks. This is due to the nature of CMYK printing and bulk-run printing system. There will be no reprints at our expense.

DELIVERY
28. Streamline Socials cannot be held liable for printing products that are damaged, lost or delayed when delivered by post or courier although the utmost care will be taken to ensure the products arrive on time and undamaged.

EXPENSES
29. The Client shall reimburse the Designer for all expenses arising from this assignment, including the payment of any sales taxes due on this assignment, and shall advance the Designer for payment of said expenses, including but not limited to Stock Photography, Artwork, Studio Time, Photoshoot related material and or material needed for the project.

WEB SITE DESIGN
30. The Client agrees to allow Streamline Socials to add a small credit on the customer’s website. This will be in the form of a small line of text placed towards the bottom of the page.
31. The Client also agrees to allow Streamline Socials to place websites and other designs, along with a link to the Client’s site on Streamline Socials’ own website for self-promotional purposes, unless agreed to by both parties in writing beforehand.

WEB SITE DESIGN POST-COMPLETION ALTERATIONS
32. Upon completion of web site build, Streamline Socials will provide the Client with opportunity to review the resulting work. Streamline Socials will make one set of minor changes at no extra cost within 14 days of submission to Client for review (‘review period’).
33. Minor changes include small textual changes and small adjustments to placement of items on the page. Minor changes do not include alteration or replacement of images, color schemes or any navigation features.
34. Streamline Socials can be notified of any minor requested changes by e-mail. Streamline Socials will consider that the Client has accepted the original draft if no notification of changes is received in writing from the Client within 14 days of the start of the review period.

SEO SEARCH ENGINE OPTIMIZATION & SEARCH ENGINE LISTINGS
35. Streamline Socials builds web sites according to the trends of SEO at the time of building. We will help you to explore your key words/key phrases; however final key phrase choice is the responsibility of the Client.
36. Streamline Socials cannot guarantee, and is indemnified by the Client against any claims regarding the following: presence of Google or search engine listing, the position of web site in any search engines, which or if any of the web pages will be listed in any search engines, the time it will take for any search engines to list the web site and effectiveness of key words/key phrases.
37. If the Client is dissatisfied with web site listings, the Client can contact Streamline Socials to arrange an evaluation of web site to explore SEO options at a new rate.
38. Relating to clause (25), Streamline Socials take no responsibility for duplicate content found on the Clients website or if the website is search engine black listed due to the written content or images of their site.

TECHNOLOGICAL ADVANCEMENTS
39. The Client is to refer to hosting and domain name providers for queries regarding the following services: Domain names, Hosting and registration, SSL certificates, Email addresses and Email hosting.
40. The Client is to refer to their technical support company for queries regarding the following services and their applicable Terms & Conditions: Set up of email addresses, Emails going to Spam/ Junk, Email not functioning, and Email Signatures
41. Streamline Socials holds no responsibility if your email addresses are targeted with spam as it is outside of our control. Streamline Socials holds no responsibility if the Client’s email account details are attained and used to send spam or malicious material.
42. Streamline Socials builds and design websites to the best of their knowledge at the time of completion. Streamline Socials cannot take responsibility if the Client’s site is “hacked”. Unless hosted on our servers, Streamline Socials does not provide software updates or take responsibility if the software used becomes out of date and obsolete. Streamline Socials does not take responsibility for any unforeseen advancements in technology that may have negative effects on any aspects of the Client’s site or system.

CMS CONTENT MANAGEMENT SYSTEMS
43. CMS Content Management Systems websites are delivered in an agreed working order. Any changes to the working files or configuration of the CMS that are done by a third party to Streamline Socials are the responsibility of the site owner.
44. Web sites are built using the latest software available at the time. All website terms & conditions also apply to CMS.
45. Streamline Socials does not hold responsibility for any content posted on the client’s website. Any changes to the CMS after delivery will be charged accordingly. Any repercussions of the advancements in the CMS or server/hosting technology are not the responsibly of Streamline Socials.
46. Streamline Socials does not hold any responsibility for misuse of the CMS or website.
47. Unless hosted on our server, Streamline Socials does not back up web site content and cannot be held liable for partial or complete loss of data. It is the Client’s responsibility to back up their web site.

FORCE MAJEURE
1. Streamline Socials shall not be liable for any failure or delay in supply or delivery of Artwork or services where such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside the reasonable control of Streamline Socials including but not limited to war, strikes, lockouts, industrial disputes or unrest, government restrictions or transport delays, fire, power outages, failure attributable to hosting suppliers, breakdown of plant, theft, vandalism, riots, civil commotions, accidents of any kind or act of terrorism.

AMENDMENTS TO THESE TERMS & CONDITIONS
48. All & any amendments to the Terms & Conditions outlined in this submission must be provided in writing and signed by an authorized representative of Streamline Socials prior to the commencement of work.